Terms & Conditions

Last Updated: September 7, 2026

Welcome to the website of MARANELLO Sp. z o.o.

These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website or placing an order, you agree to these Terms & Conditions.

Please read them carefully.

1. Company Information

This website is operated by:

MARANELLO Sp. z o.o.
ul. Trojańska 7 lok. 203
02-261 Warszawa
Poland

KRS: 0001170800
NIP: 5223333646
REGON: 541612030

Email: admin@maranellospolka.com
Phone: +48 720 431 255

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the proper operation or security of the website.
  • Submit false or misleading information.
  • Use the website in a manner that may damage, disable, or impair its functionality.

We reserve the right to restrict or suspend access to the website where necessary to protect our business, customers, or website security.

3. Products

MARANELLO offers a range of food, non-alcoholic beverages, and selected consumer products.

Product availability may vary.

We make reasonable efforts to ensure that product descriptions and information displayed on our website are accurate. However, product packaging, labels, ingredients, specifications, and other product details may occasionally change.

Customers should review the product information provided before placing an order.

Product images are provided for illustrative purposes. The actual appearance of a product or its packaging may differ from the images displayed on the website.

4. Product Availability

All products are subject to availability.

Adding a product to the shopping cart does not guarantee that the product will remain available.

If a product becomes unavailable after an order has been submitted, we may contact the customer to provide further information regarding the order.

We reserve the right to update, modify, or discontinue products where necessary.

5. Prices

Product prices are displayed on the relevant product pages and during the ordering process.

We make reasonable efforts to ensure that prices are accurate. However, errors may occasionally occur.

If a pricing error is identified, we may contact the customer before proceeding with the order.

We reserve the right to correct pricing errors where necessary.

Any applicable shipping costs will be communicated or displayed during the ordering and order confirmation process.

6. Placing an Order

Customers may place an order through our website by selecting products, adding them to the shopping cart, and submitting the required order information.

Customers are responsible for providing accurate and complete information, including:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Delivery information

After an order is submitted, we may review the order details.

Submitting an order does not automatically guarantee acceptance or confirmation of the order.

We may contact the customer by email to confirm relevant order details.

7. Order Acceptance

An order is considered accepted only after the relevant order details have been reviewed and confirmed by MARANELLO Sp. z o.o.

We reserve the right to decline or cancel an order where reasonably necessary, including in situations involving:

  • Product unavailability
  • Incorrect pricing
  • Incorrect product information
  • Incomplete or inaccurate customer information
  • Suspected fraudulent activity
  • Other circumstances that prevent us from processing the order

Where appropriate, we will contact the customer regarding the order.

8. Payment

Currently, MARANELLO accepts payment by:

Bank Transfer

After an order is placed, we may contact the customer by email to confirm the order and payment process.

Bank transfer instructions will be provided through the relevant order confirmation process.

Customers should only make payments using the official payment instructions provided by MARANELLO Sp. z o.o.

Orders may proceed for further processing after payment has been received and confirmed.

For more information, please review our Payment Policy.

9. Shipping and Delivery

MARANELLO provides shipping services to selected European destinations.

Shipping availability, delivery arrangements, handling times, and delivery times may depend on factors including:

  • Product availability
  • Order quantity
  • Delivery destination
  • Shipping requirements

Shipping may include pallet-based transportation for certain orders.

For complete information regarding shipping, delivery areas, handling times, transit times, and shipping costs, please review our Shipping & Delivery Policy.

10. Delivery Information

Customers are responsible for providing complete and accurate delivery information.

Incorrect or incomplete delivery information may result in delays or additional costs.

Customers should review their delivery details carefully before submitting an order.

11. Returns and Refunds

Customers may request a return in accordance with our applicable Return & Refund Policy.

Return eligibility, return procedures, refund processing, and other conditions are explained in the Return & Refund Policy.

For complete information, please review our Return & Refund Policy before placing an order.

12. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information.
  • Providing a valid email address and contact information.
  • Reviewing order details before submission.
  • Reviewing product information before purchase.
  • Following applicable payment instructions.
  • Providing an accurate delivery address.
  • Using purchased products appropriately and according to any applicable product instructions.

13. Product Information and Accuracy

We aim to provide accurate and up-to-date information on our website.

However, we cannot guarantee that all website content will always be completely accurate, complete, or free from errors.

We reserve the right to correct errors, update information, or modify website content where necessary.

14. Intellectual Property

Unless otherwise stated, the content available on this website, including:

  • Website design
  • Text
  • Graphics
  • Logos
  • Images
  • Website content

is owned by or used by MARANELLO Sp. z o.o. or its respective owners and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use website content for commercial purposes without appropriate authorization.

Product names, trademarks, and brand names displayed on our website remain the property of their respective owners.

15. Website Availability

We aim to keep our website available and functioning properly.

However, we cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable due to:

  • Maintenance
  • Technical issues
  • Updates
  • Security measures
  • Circumstances outside our reasonable control

We may modify, suspend, or discontinue parts of the website where necessary.

16. Limitation of Liability

To the extent permitted by applicable law, MARANELLO Sp. z o.o. shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms & Conditions is intended to limit or exclude liability where such limitation or exclusion is not permitted under applicable law.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

18. Changes to These Terms & Conditions

MARANELLO Sp. z o.o. may update or modify these Terms & Conditions from time to time.

Any changes will be published on this page with an updated revision date.

We encourage customers and website visitors to review these Terms & Conditions periodically.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws of Poland.

Nothing in these Terms & Conditions affects any mandatory rights or protections that may apply to consumers under applicable law.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

MARANELLO Sp. z o.o.
ul. Trojańska 7 lok. 203
02-261 Warszawa
Poland

Email: admin@maranellospolka.com
Phone: +48 720 431 255